TERMS & CONDITIONS

Welcome to ACM Clothing, owned and operated by Alto Cielo Music (“ACM,” “we,” “us,” “our”).

By accessing this website or purchasing from our store, you agree to the following Terms & Conditions.

If you do not agree, please discontinue use immediately.

These terms are intended to protect both you and the business.

Please read carefully.

1. General Store Terms
  • We reserve the right to refuse service to anyone for any reason at any time.
  • All products, designs, images, logos, music-related content, and text on this site are the intellectual property of Alto Cielo Music.
  • You may not copy, reproduce, resell, or exploit any portion of the site or products without written permission.
2. Accuracy of Information

We strive for accuracy but cannot guarantee:

  • Product descriptions
  • Colors (due to screen differences)
  • Availability
  • Pricing errors

We reserve the right to correct any errors, inaccuracies, or omissions and update or cancel orders at any time without prior notice.

3. Pricing, Billing & Order Acceptance
  • Prices may change without notice.
  • We may refuse or cancel any order if fraud, unauthorized activity, or suspicious behavior is detected.
  • We may limit or cancel quantities purchased per person, per household, or per account.
  • If an order is canceled, we will attempt to notify you via the contact information provided.
4. Shipping & Delivery

Once an order is handed to the carrier:

  • ACM Clothing is not responsible for shipping delays, lost packages, stolen packages, carrier errors, or incorrect addresses entered at checkout.
  • Delivery times are estimates only and not guaranteed.

For full details, see our Shipping Policy.

5. Returns & Exchanges

Returns are accepted within 30 days of delivery for unworn and unwashed items.

We reserve the right to refuse a return if the product shows signs of wear, odor, damage, or misuse.

For full details, see our Returns & Exchanges Policy.

6. Product Liability & Safety Disclaimer (VERY IMPORTANT)

By purchasing ACM Clothing products, you agree that:

  • Products are provided “as is” without warranties of any kind beyond what is required by law.
  • You understand clothing may shrink, fade, or wear over time depending on use and care.
  • ACM Clothing is not liable for injuries, allergic reactions, fabric sensitivities, or damages resulting from the use, misuse, or modification of our products.
  • You assume full responsibility for ensuring ACM products are used safely and appropriately.
7. Personal Information & Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We take privacy seriously but cannot guarantee the security of data transmitted over the internet.

8. Third-Party Services

This website may use third-party providers (Shopify, PayPal, Stripe, Apple Pay, etc.).

We are not responsible for:

  • Third-party service failures
  • Data breaches caused by external platforms
  • Errors or delays caused by outside systems

Each provider has its own terms and policies.

9. Website Usage Rules

You may NOT:

  • Use bots, scrapers, or automated tools
  • Attempt to hack, damage, or disrupt the website
  • Upload viruses, malicious code, or harmful scripts
  • Collect data or content without permission
  • Misuse our intellectual property

Violations may result in immediate termination of access and legal action.

10. Intellectual Property

All trademarks, service marks, logos, images, designs, and content are the property of Alto Cielo Music.

Any unauthorized use may result in legal action.

11. Limitation of Liability (LAWSUIT PROTECTION)

To the fullest extent permitted by law:

  • ACM Clothing is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of this website or purchase of our products.
  • Your sole remedy for dissatisfaction is to stop using the website or request a return for eligible products.
  • In no case shall ACM Clothing’s liability exceed the amount paid for the purchased product.
12. Indemnification (You Protect Us Too)

You agree to indemnify and hold harmless Alto Cielo Music, its owners, staff, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:

  • Your misuse of the website
  • Your breach of these Terms
  • Any violation of laws or rights of a third party

This section protects your business from lawsuits brought against you because of customer actions.

13. Governing Law

These Terms are governed by the laws of the State of California (or your state) without regard to conflict of law principles.

Any disputes will be resolved exclusively in the state or federal courts located in California (or your state).

14. Dispute Resolution / Arbitration (Optional but Highly Protective)

By using this website or purchasing from ACM Clothing / Alto Cielo Music, you agree that any dispute or claim relating to your use of the site, your order, or our products will be resolved exclusively through binding arbitration, not in court.

This means:

  • No jury trial
  • No class-action lawsuits
  • No group claims

Arbitration will be handled by a neutral arbitrator under the rules of the American Arbitration Association (AAA).

Either party may bring an individual claim in Small Claims Court if the claim qualifies.

This agreement remains in effect even if you stop using the website or your account is closed.

15. Contact Information

Questions about these Terms?

📧 info@altocielomusic.com