RETURNS & EXCHANGES POLICY

At ACM Clothing, we stand behind the quality and purpose of everything we create.

If your item isn’t the right fit — in size, style, or expectation — we’re here to make it right.

Your satisfaction matters. Your faith and support mean everything to us.

30-Day Return Window

You may return or exchange any unused, unwashed, and unworn items within:

  • 30 days of delivery

Items must be in original condition and include tags/packaging where applicable.

How to Start a Return or Exchange

Just email us at:

📧 orders@altocielomusic.com

Include your:

  • Name
  • Order number
  • Item(s) you want to return or exchange
  • Reason

Our support team will respond with the next steps.

Exchanges

If you need a different size or color, we’re happy to help you exchange your item as long as it’s still in stock.

We recommend contacting us quickly since many ACM pieces are limited runs.

Refunds

Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method.

Refund processing time depends on your bank or payment provider.

Return Shipping Costs
  • Customers are responsible for return shipping fees.
  • We cover shipping costs for replacements if you received a damaged or incorrect item.
Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

  • Items worn, washed, or damaged
  • Final sale items
  • Gift cards
Quality Guarantee

We stand behind every ACM piece.

If you ever receive an item that is defective or damaged, contact us immediately — we’ll replace it at no cost to you.

Your trust matters.

Your support keeps this faith-driven movement alive.

Need Help?

We’re here for you.

📧 team@altocielomusic.com