Shipping Policy

At ACM Clothing, we work hard to make sure your order arrives quickly, safely, and with the care it deserves. Below you’ll find all the details about processing times, delivery estimates, and international shipping.

Order Processing Time

All orders are processed within: 3–5 business days

(Monday–Friday, excluding holidays)

Once your order is fulfilled and shipped, you’ll receive an email with your tracking number so you can follow your package every step of the way.

U.S. Shipping

After your order is processed, U.S. delivery typically takes:

• 3–7 business days

Shipping carriers may include USPS, UPS, DHL, or FedEx depending on your location and order size.

Free shipping is available on qualifying orders over $75.

International Shipping

We proudly ship ACM Clothing worldwide.

Estimated transit time:

• 7–14 business days

(Varies by country and customs procedures)

International customers are responsible for any customs fees, import duties, or taxes set by their country.

Order Tracking

Once shipped, your tracking number will be sent to your email.

Tracking may take 24–48 hours to update depending on the carrier.

If you don’t see updates immediately, don’t worry — your package is on the way.

Wrong Address or Delivery Issues

If you entered an incorrect address, please contact us as soon as possible at

📧 orders@altocielomusic.com

If the order has not shipped yet, we can correct it.

If it has already been shipped, we cannot modify the address.

Lost or Stolen Packages

ACM Clothing is not responsible for packages marked as delivered by the carrier.

If this happens, please check with neighbors, your building office, or contact the carrier directly.

We will do our best to support you, but we cannot replace orders lost after confirmed delivery.

Questions? We’re Here to Help

For shipping questions or support, contact us anytime at:

📧 orders@altocielomusic.com